Medical System and Healthcare Navigation

System Oversight | Patient Advocacy | Outcome Accountability


When you’re sick, confused, or overwhelmed — the medical system should help.
When it doesn’t, Arthur will.

We do not offer medical advice.
We do not replace doctors, nurses, or hospitals.
We act when care is denied, delayed, or manipulated — and no one will answer for it.


WHAT WE DO

Arthur Investigations supports individuals and families facing serious challenges inside the healthcare system.

We assist with:

  • Denied Services
    Care, treatment, or medication refusals without explanation or proper documentation.
  • Delayed Diagnoses
    Cases where symptoms are dismissed or timelines are stretched beyond what’s safe.
  • Consent and Capacity Questions
    Situations where patients are pushed into decisions without clarity or full understanding.
  • Medical Record Disputes
    Missing, altered, or inaccessible medical files.
  • Family Advocacy and Oversight
    Helping families monitor care, raise concerns, and track communication when the system starts closing doors.

SERVICE AREAS

  • Medical Record Acquisition and Review
    We gather the files, track the requests, and confirm the paper trail.
  • Treatment Mapping
    We help you understand what should have happened — and what didn’t.
  • Hospital and Provider Oversight
    Timeline construction, interaction logging, and direct engagement if warranted.
  • Family Coordination
    We make sure your family knows what’s happening, what their rights are, and what can be done next.
  • Independent Accountability Reports
    Structured case summaries that can be used for legal review, formal complaints, or media if required.

HOW WE OPERATE

We are not medical professionals.
We are licensed investigators with legal training and structured ethics protocols.

  • We do not make diagnoses.
  • We do not interfere with clinical decisions.
  • We do track what was said, what was done, and what should have been.

Every medical navigation file is treated as sensitive and secured.


PRICING

  • Standard Rate: $140/hour
  • Contingency Review: Available for seniors, families in distress, or those on fixed incomes
  • Urgency Loading: No additional charge for time-sensitive cases

All billing is approved in advance. No retainers. No open-ended invoices.


WHO THIS IS FOR

  • Patients being ignored, denied, or dismissed
  • Seniors in care whose families are not getting answers
  • Individuals dealing with sudden medical crisis or system failure
  • Parents or children navigating end-of-life decisions without clear support
  • Anyone overwhelmed by paperwork, policy, or silence from healthcare providers

WHY ARTHUR

The Saskatchewan healthcare system is under deliberate pressure.
When care fails, most people don’t know where to turn.
Arthur Investigations steps in — not to fight the system, but to force clarity.

  • We make sure the record is complete.
  • We ensure every action is trackable.
  • We protect families from being ignored.

This isn’t litigation.
This is navigation.
If your care is in question — we make sure someone is paying attention.


ben@arthurinvestigations.ca